✅ Kohei Support

Help and Support for Kohei

Kohei is designed to help managers organize performance notes, meeting records, follow-up items, and staff insights in one place. If you need help, you can find the most common answers below or contact support directly.

📌 Main Features

📝Record performance notes, meetings, and follow-up items for each staff member.
📊View categorized performance notes such as Positive, Concern, and Observation.
⏰Use follow-up reminders to keep important actions from being missed.
📄Export staff notes and performance views as PDF or CSV files.
🔒Kohei Plus includes optional password protection for exported PDF files.
📈Use dashboard insights and timeline views to review staff activity more efficiently.

✉️ Contact Support

If you need help with Kohei, please contact support at:

Email: thenewlifeenterprisellc@gmail.com

When contacting support, please include:

📱Your device model
⚙️Your iOS version
🧾A short description of the issue
🖼️Screenshots if available

❓ Frequently Asked Questions

1. Where are my notes stored?

Kohei stores your notes locally on your device. The developer does not have access to your data.

2. Does Kohei collect analytics or tracking data?

No. Kohei does not collect analytics data, advertising identifiers, or tracking information.

3. What does Kohei Plus include?

Kohei Plus includes advanced features such as unlimited staff, follow-up reminders, dashboard insights, PDF and CSV export, and optional password protection for PDFs.

4. How do I restore my subscription?

Open the app’s upgrade screen and tap Restore. You can also manage subscriptions in Settings → Apple ID → Subscriptions.

5. How do I cancel my subscription?

Subscriptions are managed by Apple. To cancel, open Settings → Apple ID → Subscriptions on your device.

6. Can I export my data?

Yes. Kohei Plus supports exporting notes and performance data as PDF and CSV files.

7. I found a bug. What should I do?

Please email support with a description of the issue, what you were doing when it happened, and screenshots if possible.

🔐 Privacy

Kohei is designed with privacy in mind. Notes are stored on your device, and the developer does not collect personal data from the app.

Read the full Privacy Policy.